Service Support
Service Policy
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After-sales service hotline: 400-0626-918 After-sales service unit: Yingtong Telecommunication Co., Ltd. After-sales service  address: No.555 Yuli Avenue, Junshui Town, Tongcheng County, Xianning City, Hubei Province



If you have any problems with Yingde products, please contact us as soon as possible. All Terra Nova products purchased through regular channels will be provided with after-sales service within the service period. The specific after-sales policy is based on the product manual.

·   Warranty Notes   ·

We will not provide free warranty service for malfunctions caused by personal reasons.

In addition repair services outside of the warranty will be charged in accordance with the regulations.

01.   Unauthorized disassembly, modification of the product caused by the failure.


02.   Malfunctions caused by accidental falls during use and handling.


03.   Failure due to lack of reasonable maintenance.


04.   Malfunctions caused by not following the correct instructions in the manual, etc.